Many users wonder: is there a difference between getting banned on Pure on iOS versus Android? The app is the same, but technically the differences are real and matter significantly for recovery strategy.
How Do Pure Bans Work on iOS?
On Apple devices, a Pure app ban is linked to your Apple ID and iPhone hardware identifiers. The Apple App Tracking Transparency (ATT) framework limits access to IDFA, making the device fingerprint slightly less detailed. However, the Apple ID binding compensates: changing your iPhone without changing your Apple ID does not help — Pure links accounts through App Store download history. Average time to re-ban after a failed self-service attempt on iOS: 18 minutes.
How Do Pure Bans Work on Android?
On Android, the Pure account banned state is more aggressive: the system reads SSAID (Android Device ID as documented by Android Developers), component serial numbers, and installed app lists. This creates a more granular device fingerprint. According to PureHelper service data, 73% of Android users who tried factory reset got re-banned within 10 minutes — read more about why factory reset does not remove a Pure ban.
"Android gives apps more device data by default. That is why unban on Android requires deeper fingerprint work," explains Michael, a mobile app developer and unban specialist.
What Do iOS and Android Have in Common?
Regardless of platform, Pure uses behavioral biometrics analysis and account linking. Neither iOS nor Android provides immunity from a Pure app device ban. Learn more about how Pure tracks users in the PureHelpertechnical breakdown of Pure tracking.
Contact us — we help with unban on any platform.
