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Successful Pure unban stories: 2 real cases

Real cases of successful Pure unban: different ban types, different approaches, one result — account restored.

Successful Pure unban stories: 2 real cases

Key takeaway: From PureHelper 3,000+ cases in 2025, we have resolved account bans in 1 day and device fingerprint bans in 3 days. Each case requires a different approach — here are two real examples.

The best way to understand how Pure unban works is to look at real stories. Here are two cases from PureHelper 2025 practice — different ban types, different approaches, one result: account restored.

Case 1: How was a ban fixed after a subscription payment?

Situation: Maria paid for a Pure subscription and got banned 15 minutes later. Support was unresponsive — 88% of responses were templates offering no solution.

Diagnosis: Account-only ban due to a photo the algorithm incorrectly flagged as a violation. No device fingerprint involvement — SSAID and IDFA identifiers were clean.

Result: Account restored in 1 day. We also helped dispute the payment. Total time from first contact to full access: 22 hours.

Case 2: How was a device ban resolved after using an app clone?

Situation: Alex used an app clone and got a device ban. Every new account was banned within minutes of creation.

Diagnosis: Device fingerprint ban based on hardware identifiers — the kind documented in the Android Developer docs. New accounts were being linked to the banned device automatically.

Result: Full access restored in 3 days. This is PureHelper most complex ban type — 27% of all cases — but with the right approach, it is fully solvable.

Every case has its own approach. From PureHelper 3,000+ cases, success rate is 79–87% depending on ban complexity. Contact us — tell us your story and get a free assessment.

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