"Factory reset my phone, created a new account — banned again in 5 minutes." Sound familiar? Based on PureHelper data (3,000+ cases in 2025), 73% of Android users who tried this got re-banned within 10 minutes. Let us explain why factory reset does not remove a Pure ban.
How Does Pure Identify Your Device?
Pure uses a complex device fingerprint built from multiple tracking layers:
- SSAID (Android Device ID) — a unique identifier that persists through factory reset on most Android devices (see Android Developers — User data IDs)
- On iOS, IDFA managed by Apple App Tracking Transparency — plus Apple ID history
- hardware component serial numbers — do not change with any software reset
- behavioral biometrics — how you type, swipe speed, interaction timing patterns
- network data — Wi-Fi networks, connection patterns
"Factory reset is like changing your shirt but keeping the same fingerprints. Pure reads hardware identifiers, not software states," explains PureHelper technical specialist.
What Survives a Factory Reset?
A factory reset clears app data and user-installed apps but does not change hardware identifiers. Pure reads these identifiers during installation — before you create a new account — and instantly links the new account to the banned device. The re-ban happens in minutes.
Do not waste time on useless methods. Read how exactly Pure tracks users and whether you can bypass the ban yourself.
Contact us — we use methods that actually work on the hardware identifier level.
