Key takeaway: Pure's device fingerprint analysis runs at account creation — new users are banned based on device history, not their actual behavior. Based on PureHelper data, 40% of bans happen within the first week of registration.
Pure bans new users with alarming regularity. On woman.ru, a case is described: a woman registered, paid for a subscription, and got banned within 15 minutes. On vc.ru — a similar story with a ban just 20 minutes after payment.
Why Does Pure Ban New Users So Quickly?
The key insight: Pure's device fingerprint analysis runs at the moment of app installation — before you create an account, before you upload a photo, before your first swipe. Main reasons for instant new user bans:
- device SSAID/IDFA previously linked to a banned account — the most common reason
- IP address flagged as a VPN exit node or known proxy
- photos failing automated content screening (even completely normal photos)
- first-minute behavioral biometrics pattern matching a bot signature
"Pure's algorithms do not give new users a 'grace period' to prove legitimacy. The system makes a decision based on historical device data before the user takes any action," explains PureHelper technical specialist.
What Can You Do If You Were Banned as a New User?
If you just registered and immediately got banned on Pure — do not give up, and do not try to create another account. The good news: fresh bans (within the first 24 hours) resolve 35% faster than older ones. Contact us — we will help you get through moderation and start using the app.
