Many users wonder: is there a difference between getting banned on Pure on iOS versus Android? The app is the same, but technically the differences are real and matter significantly for recovery strategy.
| Parameter | iOS | Android |
|---|---|---|
| Primary identifier | Apple ID and iPhone hardware identifiers | SSAID (Android Device ID), component serial numbers |
| IDFA access | Limited by App Tracking Transparency | Access to a broader set of hardware data |
| Fingerprint detail | Less detailed, compensated by Apple ID | More granular device fingerprint |
| Unban difficulty | Requires bypassing Apple ID binding | Requires deeper fingerprint work |
How Do Pure Bans Work on iOS?
On Apple devices, a Pure app ban is linked to your Apple ID and iPhone hardware identifiers. The Apple App Tracking Transparency (ATT) framework limits access to IDFA, making the device fingerprint slightly less detailed. However, the Apple ID binding compensates: changing your iPhone without changing your Apple ID does not help — Pure links accounts through App Store download history. After a failed self-service attempt on iOS, a re-ban usually follows quickly.
How Do Pure Bans Work on Android?
On Android, the Pure account banned state is more aggressive: the system reads SSAID (Android Device ID as documented by Android Developers), component serial numbers, and installed app lists. This creates a more granular device fingerprint. In our experience, most Android users who tried factory reset got re-banned almost immediately — read more about why factory reset does not remove a Pure ban.
Android gives apps more device data by default. That is why unban on Android requires deeper fingerprint work.
What Do iOS and Android Have in Common?
Regardless of platform, Pure uses behavioral biometrics analysis and account linking. Neither iOS nor Android provides immunity from a Pure app device ban. Learn more about how Pure tracks users in the PureHelper technical breakdown of Pure tracking.
Contact us — we help with unban on any platform.
