The best way to understand how Pure unban works is to look at real stories. Here are two cases from PureHelper 2025 practice — different ban types, different approaches, one result: account restored.
| Case | Ban type | Cause | Recovery time |
|---|---|---|---|
| Maria — ban after payment | Account ban | False positive on a photo | 1 day |
| Alex — ban after app clone | Device ban | Modified APK and device block | 3 days |
Case 1: How was a ban fixed after a subscription payment?
Situation: Maria paid for a Pure subscription and got banned 15 minutes later. Support was unresponsive — the few replies that came back were templates offering no solution.
Diagnosis: Account-only ban due to a photo the algorithm incorrectly flagged as a violation. No device fingerprint involvement — SSAID and IDFA identifiers were clean.
Result: Account restored in 1 day. We also helped dispute the payment. Total time from first contact to full access: 22 hours.
Case 2: How was a device ban resolved after using an app clone?
Situation: Alex used an app clone and got a device ban. Every new account was banned within minutes of creation.
Diagnosis: Device fingerprint ban based on hardware identifiers — the kind documented in the Android Developer docs. New accounts were being linked to the banned device automatically.
Result: Full access restored in 3 days. This is PureHelper most complex ban type, but with the right approach, it is often solvable.
Every case has its own approach. Based on our case experience, outcomes depend on ban complexity and there can be no guarantee. Contact us — tell us your story and get a free assessment.
